Please contact us to find a future meeting near you. Scheduling occurs quarterly for different regions. If we are not scheduled for a meeting near you, please contact us to schedule an in-dealership assessment appointment.

At Performance Finance Group, we focus on the way financial options are presented to your customers as well as how they are explained. It is that simple. The results are astonishing to our dealer clients.

The members of our company have owned, operated, bought and sold automobile dealership businesses for 30 years. Our strategic concentration has always been in the finance departments. Therefore, we have a unique perspective not available to many. This is what allows us such strong results.

What other things should I be saying or conveying to my customer, and how should I say them? Should or could there be a different order to better communicate my message or intention? Remember, your carefully chosen words are your best representation of your intentions.

If you have been taught to bulldoze or speak over a client’s voice, concern or question, you may be pleasantly relieved to find that our approach is the opposite.  The next time someone does that to you, wherever it may be, see how you like it, what your reaction is, and what decision you make.

If you have been taught that overcoming objections is a critical component to make a customer buy (or reluctantly take) products, then you will be really pleased to find out that this is not how we present at all. You will find that with a correct presentation, rarely, if ever, will you ever have to overcome an objection.

No budget set up this year for Finance Department coaching? Good, none is needed. If you have an annual budget currently set up for training, certainly it should be used wisely in other departments. Our agreement does not require any funds for budgets that are already set up. Our coaching and services will not diminish your training budget by even a penny.

Unit deliveries are lower by volume in many dealerships than before. When would now be a good time to put to use this extra available time for improvement coaching? With fewer units going out, would it help your bottom line or individual earnings to offset auto sale unit deficiencies? Does it make sense that when auto sales volume returns, the growth in profit will multiply?

Our company performs in a live, real-time sense while allowing your employees to stay at the dealership in their own environment. This is the most effective way for people to increase their production. We are available to explain so that people understand our processes and methods. Our history shows that question asking never stops.